Passenger Service Center and Gift Shop – 217-788-9200

Visit the gift shop where you can purchase alcoholic beverages, travel accessories, books, gifts and sundries.

Did you pack something not allowed past screening? Talk to Pam and she can help you keep that heirloom pocket knife you forgot was in your pocket or that expensive perfume that is more than 3 ounces!

 


Passenger Services

The Passenger Service Center and Gift Shop is located in the recently remodeled main terminal and is the only on-site airport operated customer service center in central Illinois. Experience our exceptional customer service dedicated to our customers!

The Passenger Service Center is staffed with experienced travel consultants.
You can receive help with:

  • Reservations and Purchasing Tickets
  • Schedules and Connections
  • Answers about Springfield and maps of the city and local tourism information
  • Business Services including copies, access to fax and notary services
  • SkyClub Membership information
    • Wireless Internet

Sky Club Services

As a Sky Club member, you’ll receive the first class service and amenities you deserve and expect. You’ll have access to your personal Sky Club service agent. When you need to travel, simply contact your Sky Club service agent to handle details and make the reservations. And, you’ll never pay a service fee for ticketing when you fly out of Springfield.

 

Other Sky Club amenities include preferred parking close to the main terminal doors . You’ll have exclusive access to the private Sky Club lounge each time you travel. There, you can enjoy complimentary beverages and internet access. And, should your flight be delayed or cancelled, you’ll receive immediate and personal assistance in arranging an alternative.

Start your membership process today with two easy options. For individual memberships, there is an initial fee of $150.00 annually per person.

Corporate rates are also available. Companies with 10 members will have an initial fee of $500.00 annually per group.

Membership fees are non-transferable and non-refundable.

Contact the passenger service center at 217-788-9200 for more information.