Frequently Asked Questions

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General Questions

What is the Airport code (identifier)?
The Airport code is SPI.

What time does the airport open?
Airport Terminal Facility Door B opens 90 minutes before first scheduled departure.

Are there food options prior to security screening?
Subway Restaurant is located inside door B across from the United ticket counter

Is there an ATM located at the airport?
There an Automatic teller machine located at door B

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Flight & Airline Questions

How early should I arrive at the airport before my flight?
It is recommended that you arrive 60 minutes prior to departure for check-in and security screening. Allow more time during peak travel periods and inclimate weather

Can I accompany a passenger through security screening to the boarding area?
Yes, under certain conditions. If a passenger requires an escort due to disability or age, an escort must obtain a security pass.Speak with the ticketing agent upon check-in.

What kind of photo identification is accepted when checking-in for my flight?
A valid and current government-issued photo identification, such as a driver's license, passport, or military ID is accepted. Children under the age of 12 are not required to show identification. The absence of proper identification will result in additional screening.

How can a passenger request a wheelchair?
You may request assistance during the reservation process or tell your ticket agent upon check-in

May I take my electronic devices such as laptop, cell phone, pager through screening?
These items can go through screening. However, please be prepared to turn them on and operate them for the security screening personnel.

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Parking & Ground Transportation Questions

What are the parking options/rates at the airport?
Parking is free at Abraham Lincoln Capital Airport

Is there shuttle service from the airport to downtown?
Many of the hotels have shuttle service to and from the airport.

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Security Questions

What documents are required at the Security checkpoint?
You will be required to show your boarding pass and a photo ID or visit www.tsa.gov for the latest information

Where can I find a list of approved and prohibited carry-on items?
The Transportation Safety Administration's (TSA's) web site provides abundant security tips and is an informative resource about the items you can and can't bring on board an airplane. Click on the link above or visit www.tsa.gov

Who do I contact regarding items lost at the airport?
The Springfield Airport Authority Department of Operations 217-788-1081

 

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